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What are your shipping costs and how long will it take to receive my order? Our shipping costs and delivery times are as follows. If you live in Switzerland, your products will be shipped free of charge. The delivery time is usually between 7 and 14 working days.
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Can I return my order if I am not satisfied? Yes, we offer a returns policy for all products purchased from us. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please note that some products may not be returnable for hygiene or safety reasons.
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How can I pay for my order? We accept various payment methods. You can find the available payment methods during the checkout process or at the bottom of the homepage.
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Do you offer gift vouchers or discount codes? Yes, we regularly offer gift vouchers or discount codes as part of our promotions. Be sure to keep an eye on our website and social media to stay up to date with these offers.
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I have a question about a product. How can I contact you? You can reach us via the contact form on our website. Our customer service team is ready to answer all your questions and help you with your purchase decision.
I hope this information has answered your questions. If this is not the case, I recommend that you get in touch with us using the contact form.
